ITler (in den USA) begrüßen Automatisierungsprozesse basierend auf künstlicher Intelligenz, die sie bei ihrer täglichen Arbeit unterstützen. Zu diesem Ergebnis kommt eine neue Umfrage der IT-Plattform Spiceworks im Auftrag der arago GmbH vom Oktober 2015. An der Befragung nahmen knapp 200 ITler aus den USA teil. Die Ergebnisse zeigen, dass Beschäftigte in der IT-Branche die Chancen intelligenter IT-Automatisierung deutlich höher einschätzen als die Risiken, die dadurch für ihre aktuellen Tätigkeiten entstehen könnten.
- 93 % der Befragten glauben nicht, dass intelligente IT-Automatisierung ihre Jobs gefährdet.
- 85 % berichten, dass intellektuell anspruchsvolle Aufgaben mit entsprechender Lernkurve für die eigene Jobzufriedenheit am wichtigsten sind.
Smart Automation and AI Drives Satisfaction among IT Workers;
New Survey of IT professionals Dispels Myth that they Fear Automation
Smart automation tools and AI that automate daily tasks in the enterprise go hand-in-hand with job satisfaction, according to sentiment expressed by IT workers. These were the findings of a new survey of 194 IT professionals completed in October 2015 by Spiceworks on behalf of arago GmbH (arago), the leader in smart automation. IT professionals provided their familiarity, feelings and experiences using smart automation with Artificial Intelligence (AI) technology.
The surprising results reveal that IT workers not only welcome smart automation but a clear majority also identify concrete benefits these technologies bring that both complement and increase the efficiencies of their daily workload rather than pose the threat of commandeering their jobs. Eighty-five percent of IT professionals said they have experienced or would expect smart automation to increase efficiency.
- 85 % report that intellectually stimulating and learning/development activities are most important to their job satisfaction
- 88 % have experienced or would expect automation to free up their time so they can focus on more strategic initiatives
- 93 % do not believe automated IT tools put their jobs at risk
- 91 % do not believe automated IT tools are the beginning of an AI takeover
Additionally, polled IT professionals expressed their desire to reduce the menial tasks that tend to burn-up their time and are non-stimulating. Their two most preferred tasks include:
- Innovating technology/solutions (72 %)
- Modernizing existing technology (63 %).
They would rather not spend their time with:
- Ticket documentation/reporting (59 %)
- Routine maintenance (36 %).
»IT pros know that smart automation technology frees up their time, reduces the need for menial tasks and allows them to concentrate on innovative endeavors that are much more strategic to their employers and their own future. That shows the common narrative stating that IT Pros find smart automation a threat to their jobs, and that they are afraid of a machine takeover, are overblown. The reality is quite the opposite,” said Chris Boos, CEO for arago. »Forward thinking CEOs, CIOs and HR executives need to be aware of the positive impact smart automation will have on their companies.«
In the smart automation landscape, arago is the undisputed expert, building disruptive technology using AI and analytical components designed with one vision in mind: To enable companies to refocus their IT resources to where they are needed: driving the digital innovation agenda.