Sechs Tipps gegen Anfängerfehler bei der Datensicherung

TeamViewer, Spezialist für Software für die Fernwartung und Online Meetings, zieht Lehren aus seiner kürzlich erschienenen airbackup-Verhaltensstudie: In einem neuen Blogpost (https://blog.teamviewer.com/data-loss-airbackup/) geben die Experten sechs Tipps, wie Firmen das heiße Eisen Datenverlust aus dem Feuer ziehen oder von vorneherein vermeiden können. Die vor einigen Wochen erschienene airbackup-Studie zeigte Zusammenhänge zwischen dem Geschlecht von Mitarbeitern und ihrem Umgang mit geschäftskritischen Daten (siehe Grafik).

Bewusstsein der Mitarbeiter

Im neuen Blog-Beitrag erklärt TeamViewer nun unter anderem, dass der beste Schutz vor Datenverlust über das Bewusstsein der Mitarbeiter für das eigene riskante Nutzerverhalten führe. Anweisungen und Warnungen via E-Mail, FAQ-Dokumente und andere Textformen sind dafür zwar ein guter Anfang. Doch am effektivsten seien persönliche Trainings und Schulungen mit alltagstauglichen Anwendungsszenarien. Dazu gehört auch eine To-Do-Liste für Notfallsituationen.

Sichere Verschlüsselungstechnologie

»Laut Studie verlieren Angestellte ihre Geräte häufig, wenn sie gerade unterwegs sind«, berichtet Axel Schmidt, PR-Manager bei TeamViewer. »Außendienstmitarbeiter sammeln jeden Tag wichtige Daten auf ihren Reisen und Kundenterminen. Diese Informationen sollten sofort sicher digital verstaut und aufbewahrt werden – selbst, wenn die Angestellten noch unterwegs sind. Am einfachsten geht das mit einem Online-Backup. Zu achten ist dabei jedoch auf eine sichere Verschlüsselungstechnologie, da Vertriebsmitarbeiter in den Hotels oft unverschlüsseltes WLAN nutzen.«

airbackup

airbackup von TeamViewer unterstützt Organisationen beim Schutz ihrer Geschäftsdaten ohne den Einsatz einer lokalen Sicherungsinfrastruktur. airbackup verwendet die BackupBoost-Technologie, das heißt extrem schnelle und effektive Datenanalyse, automatische Deduplizierung und leistungsstarke Komprimierung. Zudem werden nur geänderte Datenblöcke anstelle vollständiger Dateien versendet. Durch diese inkrementelle Sicherung fallen nur minimale Datenmengen an. Die Aufbewahrungsfrist aller gelöschten Dateien garantiert, dass Angestellte nicht besorgt sein müssen, wenn sie versehentlich eine Datei löschen. airbackup bietet zudem maximale Sicherheit: Die 256-bit AES-Verschlüsselung arbeitet mit einem persönlichen Schlüssel, den Anwender während des Setups erzeugen, um sicherzustellen, dass die Daten jederzeit vor unberechtigtem Zugriff geschützt sind. Alle Daten werden vor dem Datentransfer lokal verschlüsselt, damit niemand – nicht einmal die airbackup-Supporttechniker – darauf zugreifen kann.

 

airbackup kann unter www.airbackup.com heruntergeladen werden.

 

airbackup teamviewer employee behavioral study

 

 

 

  1. Increase awareness

Data loss nearly always has something to do with a lack of awareness. Moreover, the survey demonstrates that it is not always clear to employees which kinds of behavior are dangerous: you leave your desk without locking your computer, or you only save data locally instead of on the company server. But the list of such »small details« goes on and on. And this is precisely what users must understand. Even more so since the study clearly shows that potential data loss triggers a rather strong emotional response among those users surveyed.

  1. Taking action is gold

Talk is silver, but silence is not always golden. This is particularly true if somebody has made a mistake; the user cannot just hope to escape under the cloak of forgetting. For speed is of the essence if the IT department is to have a realistic chance of implementing effective countermeasures. To make users aware of this and to promote appropriate behavior, written instructions via e-mail, FAQ, and other texts with warnings are a good start. However, it makes more sense for companies to ensure their employees understand the dangers that arise due to thoughtless behavior, for example by means of training programs with a hands-on approach that also provides a to-do list for emergencies. Regardless of whether a man or woman – when it comes to risk prevention, it is necessary to talk first, then act.

  1. Establish routines

Luckily, people are creatures of habit. Precisely when the concern is backing up data stocks, fixed courses of action can help. Even for creative types who resist routine, a regular data back-up should be standard at the company. This is even more important because it can be handled automatically in the background without compromising employees’ everyday work. This is where the online back-up shows its best characteristic: it protects people against severe errors without their even noticing that this is happening.

  1. Backing up data online

As the airbackup survey shows, devices are not just lost on company premises but also when employees are on the road. Salesforce employees collect important data each day they are traveling, so this must be backed up – even if the employees are still on the road. This is easiest when using an online back-up solution, which should employ strong encryption technologies since salespeople often use unencrypted wireless services in hotels.

  1. Do not process any data with your smartphone

Men lose their electronic devices more frequently than women. But both – men and women – tend to lose their mobile phones rather than their laptops. And this brings about an easy conclusion: You simply should not edit files on your smartphone. A smartphone can and should receive valuable information, however it should not be used to process it. Not only does this help to avoid data loss, but very likely improves the quality of your work as well. While you’re in a taxi, it’s easy to make calls or read e-mails, but do you really have to create texts there? Wouldn’t it make more sense to think through the information you have received and then edit it later on your office computer or using your laptop in your hotel room, where you have some peace and quiet?

  1. Take appropriate measures to prevent data loss

Regarded separately, each of these steps may seem small and insignificant. However, taken together they are effective and important – particularly for small and medium-sized companies: According to a Gartner study, after a fire that burns IT systems and causes data loss, 80 percent of companies have to declare bankruptcy. Certainly the loss of a device or engaging in risky behavior is not a smoldering fire, but it is well known that fires start with sparks. And it’s precisely this that you must tackle appropriately. Deploying the fire department is not always necessary. Sometimes it’s enough to practice the safe »use of matches« – especially with men, who still seem to like playing with fire, even once they are grown.

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